Theivorysignature.com collects the details you provide when you register. We also collect information we learn about you through your use of our services, your visits to our website, and your visits to other websites that can be reached from ours.

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Please note that Theivorysignature.com does not collect your payment card details, such as your credit or debit card number, expiration date, or CVV. When you pay by card, you are automatically redirected to the payment gateway website of the acquiring bank. All the required transaction details are entered on that secure payment page, where they are encrypted using industrial-strength encryption and securely transmitted to your card issuer to obtain an authorization decision. At no point during the purchase process, or afterwards, does Theivorysignature.com have access to or store your complete card account information.

We may collect additional information when you take part in any promotions or contests we offer, and when you give us feedback or complete profile forms. We also monitor customer traffic patterns and how our website is used, which helps us improve the services we provide. We collect only the information that is necessary and relevant for providing the services available on the website.
While you use our website, we may automatically receive and collect certain anonymous information through standard usage logs on our web server. This information is obtained from cookies that our web server sends to your browser and stores on your hard drive, and it includes, but is not limited to:

• Information that identifies your computer.
• The IP address assigned to the device you use.
• The domain server through which you access our service.
• The type of computer or device you are using.
• The type of web browser you are using.

While you are transacting on our website, the personally identifiable information we collect about you may include:

• First and last name.
• Email address.
• Contact details, including phone number.
• PIN/ZIP code.
• Demographic profile, such as your age, gender, occupation, education, address, and durable goods you own.
• Personal preferences and interests, such as books, movies, music, and so on.
• Your opinions on the services, products, and features on our website.

We may also collect the following information about your activity on our website:

• The pages you visit or access.
• The links you click on our website.
• The number of times you access each page.
• The items you view, add to your bag, or add to your wish list.

You may terminate your account at any time by writing to us at info@theivorysignature.com from the email address you used to create your account login, with the subject line “Please close my theivorysignature.com account.” We will disable access to your account within 2 working days of receiving your email. However, your information may remain stored in archives on our servers even after your account has been deleted or terminated.

We collect anonymous traffic information from you when you visit our website.

We collect personally identifiable information from you when you register with us or when you transact as a guest. During registration, you are required to give us your contact information, such as your name, email address, date of birth, gender, billing address, delivery address, PIN code, mobile number, occupation, and interests. After registration, you may receive communications from Theivorysignature.com, such as newsletters and updates. Even when you transact as a guest, we collect identifiable information, such as your name, email address, date of birth, gender, billing address, delivery address, PIN code, and mobile number.

We use this information to contact you about the services you are using on our website and about other services in which you have expressed interest.

When you purchase a product or service from us, we request certain personally identifiable information from you on our order form so that we can fulfil your requested service. You must provide contact information, such as your name, email address, and shipping address.

We use this information for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.

We are the sole owners of the information we collect at different points on our website.

Our website contains links to other websites, which may or may not be held under The Ivory Signature. Websites held under us follow the same privacy policy as Theivorysignature.com. For external links, we are not responsible for the privacy practices of websites that we do not own, manage, or control.

At certain times, we may make chat rooms, forums, instant messengers, message boards, and other similar services available to you. Please understand that any information you disclose in these areas becomes public information. We have no control over how it is used, and you should be careful when sharing your personal information with anyone.

If you use a bulletin board or chat room on this website, please be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and it could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

We use your contact information to send you:

• Password reminders and registration confirmations.
• Special offers.
• Changes to our service policies or terms of use.
• Event-based communications, such as order information, renewal notices, invitations, and reminders.

Note: We send you updates when you register and updates about the status of your orders. We also send promotional emails to tell you about new arrivals, special offers, and similar news.

We use your personal information to:

• Improve the personalized features on our website and enhance your shopping experience.
• Contact you about matters related to your account or profile, or for any other reason that may be necessary.
• Provide the services you have requested, for example, delivering the merchandise you have ordered.
• Preserve social history as required by existing law or policy.

We use anonymous traffic information to:

• Remember you so that we can deliver better and more personalized service, for example, tracking your entries in our promotion schemes.
• Recognize your usage privileges on our website.
• Administer and manage the smooth functioning of our website by diagnosing problems.
• Track your session and activities so that we can better understand how people use our website.
  

We never rent or sell your information to any third party. We share your information only with our agents and alliance partners or other third parties, and only for the reasons stated below.

We use the services of our enabling partners to fulfil your orders and process your payments. These include outside shipping companies, business associates who help us fulfil orders, and credit/debit card processing companies that handle payment for goods and services ordered from the Theivorysignature.com website. These entities do not retain, store, share, or use personally identifiable information for any other purpose.

We will share your information with our alliance partners and other third parties who work with us or on our behalf to help provide you with services and improve your shopping experience.

We share your information with advertisers on an aggregate basis only.

We share certain essential information with our agents and alliance partners, which they need in order to confirm deliveries, send notices, and offer services related to our service.

We will not disclose any of your personally identifiable information to any other third party unless:

• It is required in special circumstances, such as to comply with subpoenas, court orders, or requests or orders from legal authorities or law enforcement agencies that require such disclosure.
• It is needed to help investigate, prevent, or take action regarding unlawful or illegal activities, suspected fraud, potential threats to the safety or security of any person, violations of the Theivorysignature.com terms of use, or to defend against legal claims.
• We have your permission.
• It is needed to provide the products or services you have requested.

We reserve the right to disclose your personally identifiable information and email address as required by law, and when we believe disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on our websites.

Security

The security of your personal information and email address is important to us. When you enter sensitive information, such as a credit or debit card number, on our acquiring bank’s system or on our order forms, that information is encrypted using Secure Socket Layer (SSL) technology used by the payment gateway.

We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and after we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee their absolute security.

If you have any questions about security on our website, you can email us at info@theivorysignature.com.

You can accept or decline cookies. Please note that websites with customizable features generally require you to accept cookies in order to work.

Cookies

A cookie is a small text file stored on your computer or device for record-keeping purposes. We use cookies on this website. We do link the information we store in cookies to any personally identifiable information you submit while on our website.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier and more secure for you to navigate our website. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following the directions in your internet browser’s help file. You can find more information about cookies at https://www.allaboutcookies.org/.

We use session cookies to store your secure session and browsing preferences. We set a persistent cookie to store your username and interests so that you do not have to enter them more than once. Persistent cookies also let us track and target the interests of our users to improve the experience on our website.

If you reject cookies, you can still use our website, but your ability to use some areas of it will be limited. Cookies are used in the shopping bag to provide enhanced security and to prevent URL-based spamming.

Unless you voluntarily identify yourself (for example, through registration), we have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply, for example when you transact as a guest or add items to your shopping bag. A cookie cannot read data from your hard drive.

Some of our business partners, such as advertisers, set cookies while delivering banners on our website. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by Theivorysignature.com only and does not cover the use of cookies by any advertisers. We do use cookies on the pages where we collect email addresses, but we do not use them in emails.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our website. (Your IP address is a number that lets computers connected to the Internet know where to send you data, such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you when you request them, to tailor our website to the interests of our customers, to measure traffic within our website, and to let advertisers know the geographic locations our visitors come from.

Voluntary Disclosure of Information

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our websites. However, we offer some services only to visitors who do register.

You may change your interests at any time and may opt in or opt out of any marketing, promotional, or newsletter mailings. Theivorysignature.com reserves the right to send you certain service-related communications that are considered part of your Theivorysignature.com account, without offering you the option to opt out. You may update your information and change your account settings at any time.

If your personally identifiable information or email address changes, or if you no longer want our service, you may correct, update, delete, or deactivate it by emailing our Customer Care Team at info@theivorysignature.com.

On request, we will remove or block your personally identifiable information from our database, which will cancel your registration. However, your information may remain stored in archives on our servers even after your account has been deleted or terminated.

To protect your privacy and security, we will verify your identity before we give you access to your personally identifiable information or make changes to it. If you have registered a profile on Theivorysignature.com, you need your Theivorysignature.com ID and password to access your profile information.

To protect against the loss, misuse, and alteration of the information under our control, we have appropriate physical, electronic, and managerial procedures in place. For example, our servers can be accessed only by authorized personnel, and your information is shared with the relevant personnel only on a need-to-know basis, so that they can complete your transaction and provide the services you have requested.

We will make every effort to safeguard the confidentiality of your personally identifiable information, but transmissions over the Internet cannot be made completely secure. By using this website, you agree that The Ivory Signature will have no liability for the disclosure of your information caused by errors in transmission or by the unauthorized acts of third parties.

All information gathered on Theivorysignature.com is securely stored in a database controlled by Theivorysignature.com. The database is kept on servers protected by a firewall, and access to those servers is password-protected and strictly limited. However, no matter how effective our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, and we cannot guarantee that the information you provide will not be intercepted while it is being transmitted to us over the Internet. Also, any information you include in a posting to the discussion areas can be seen by anyone with internet access.

To correct or update any information you have provided, you can make the changes online through our website.